Dispatch and Delivery Times
We will dispatch your order within 3-4 business days of receipt of your payment in cleared funds. This dispatch time may vary and is an estimate only.
Deliveries times will depend upon your location and the time of year. You will be sent a tracking number with your invoice to track your delivery with the third-party freight company. All orders will have An Authority To Leave (ATL) if you are not home for your delivery.
Estimate delivery to Sydney is approximately 4-6 business days of receipt of your payment in cleared funds.
Estimate delivery to Melbourne is approximately 5-7 business days of receipt of your payment in cleared funds.
Estimate delivery to Brisbane is approximately 3-5 business days of receipt of your payment in cleared funds.
We offer a flat rate shipping for any item you purchase.
For products valued at $50 or less, the flat rate shipping is $9.
For products valued between $50 and $200, the flat rate shipping is $29.
For products valued above $200, the flat rate shipping is $49.
*Please note that shipping rates are per product not per order.
Out of Stock Items
If an item is out of stock, an estimated time of arrival (ETA) maybe up to 12 weeks. We will contact you asap by phone or email and tell if an item you have ordered is out of stock and tell you the ETA.
Due to the nature of the products we sell, we do not offer refunds or exchanges where you have changed your mind, made a wrong selection or found the goods cheaper elsewhere.