All products are covered by a specific warranty. Please refer to your product instruction manual for details of the warranty relating to the product. Alternatively please contact us at firstname.lastname@example.org for more information.
Timber is a natural product; that is part of its beauty, so a colour variation, knots in the timber and grain pattern are both natural and to be expected. We do not colour match timber during fabrication as the waste from such practices would be environmentally irresponsible, so you will see some variations in your products. We believe this is what makes our timber products naturally beautiful. These variations are unavoidable as timber is seasonal and will vary between season, including the way in which the paint appears on different surfaces. These variations will not be considered manufacturing faults or defects under our warranty.